EFFORTLESS CUSTOMER ENGAGEMENT CRM SERVICES
MS Dynamics CRM is a hybrid business solution that can increase sales and marketing efficiency. Think of it as a powerful set of tools, apps, and platforms that in combination drive optimization of business intelligence, social insights, campaign management, and many other key customer relationship matters.
Microsoft Dynamics 365 Customer Engagement formerly Dynamics CRM is a leading cloud-based customer relationship management enterprise solution that can help you connect with clients effortlessly, drive sales productivity and improve the value of your marketing efforts through social insights, business intelligence, and campaign management.
MARKETING: IMPROVE YOUR CUSTOMER’ JOURNEY
- Multi-channel campaigns
- Web landing pages
- Email marketing
- Forms and surveys
- Event management
- Lead nurturing
- Lead scoring
- Campaign reporting
EMPOWER SELLERS TO DRIVE
- Relationship analytics
- Predictive lead scoring
- Predictive opportunity scoring
- Notes analysis
- Talking points
- Who knows whom
- Business report
- Team report
- Call intelligence
EFFORTLESS SERVICE
- Product Management
- Inventory Management
- Procurement and Sourcing
- Production Control
- Warehouse Management
- Fleet Management
- Transportation Management
- Master Planning
- Vendor Portal
EMPOWER YOUR AGENTS
- Upcoming Service Appointments
- Integration with Glympse
- Automate Escalations
- Track Asset Location
- Track Warranties
- Track Asset Visibility
- Automate Service Report
- Maintain Consistency Work
- Capture Client Signatures
PROJECT SERVICE AUTOMATION
- Upcoming Service Appointments
- Integration with Glympse
- Automate Escalations
- Track Asset Location
- Track Warranties
- Track Asset Visibility
- Automate Service Report
- Maintain Consistency Work
- Capture Client Signatures