Microsoft Dynamics 365 Finance & Operation
TRANSFORM YOUR BUSINESS WITH THE INTELLIGENT CLOUD - MICROSOFT DYNAMICS 365 FINANCE & OPERATION
The next generation of business applications. Unleash your organization’s potential by breaking down data silos to connect customers, products, people, and operations. Accelerate business growth by capitalizing on new opportunities, simplifying your company’s digital landscape, improving customer (and employee) experiences, boosting revenue, and cutting costs.
Exceed buyers’ expectations by empowering your sellers with actionable insights during every phase of the sales journey..
Help your sellers find and build relationships with the right buyers through better connections, achieve relationship selling with unified processes.
Combine sales force automation with familiar and cohesive tools to streamline sales execution and support the way sellers work..
EFFORTLESS CUSTOMER SERVICE
Engage with Customers
Deliver effortless experiences on your customers’ terms, through any channel and on any device.
Deliver Fast, Personalized
Make it easy for agents to meet rising customer expectations. Intelligent processes guide agents to the right action every time.
Continuously improve while reducing the cost to serve using data and intelligence to transform how you provide service.
CONNECTED FIELD SERVICE
Drive Operational Efficiency
Enhance your service experience by proactively detecting, troubleshooting, and resolving issues so a technician is dispatched only when necessary.
Engage Your Customers
Provide customers with self-service portals, proactive updates, and technician tracking to ensure a positive experience at every step.
Make Technicians Effective
Empower technicians with a 360-degree view of your customers and real-time guidance to improve resolution time and earn customer trust.
Attract and LinkedIn to find, engage, shortlist, and hire the right people.
Onboard empowers you to provide personalized onboarding experiences.
Core HR capabilities in a single location that streamline processes.
FINANCE & OPERATIONS
Dynamics AX now Dynamics 365 for Finance and Operations is also available in the cloud, on-premises, or through hybrid deployment options that adjust to changing requirements, comply with regulations, and maximize your existing investments.
Elevate your financial performance
Close books faster, deliver robust reporting, increase profitability with business intelligence, and ensure global compliance..
Run smarter operations & efficiency
Bring your manufacturing to connect and optimize production planning, scheduling, operations, and cost management.
Modern and adaptable platform
Drive innovation with an intelligent app that is easy to tailor, extend, & connect to other apps & services you already use.
RETAIL & POS
Drive unified commerce
Increase revenue, satisfaction, & loyalty by delivering a consistent shopping experience.
Modern store experience
Manage stores efficiently, increase sales, and instantly adapt to the changing needs.
Effectively manage merchandising
Improve ROI & product demand by product information, attributes categories & pricing.
PROJECT SERVICE AUTOMATION
Align sales & marketing
Prioritize leads, automate hand-off, and track progress with shared information and connected processes.
Make smarter decisions
Improve marketing ROI with embedded intelligence and analytics that track marketing performance.
Modern and adaptable platform
Innovate with an app that’s easy to tailor, extend, and connect to other apps and services you already use.
MARKETING TO DIGITALLY
Identify high-value customers and optimize your sales and marketing interactions with artificial intelligence (AI). Maximize revenue opportunity with effective targeted campaigns.
Engage audiences across every device and channel with rich, relevant, and personalized content delivered at the right moment and based on unified sales and marketing data.
Tailor your Needs
Customize and adapt solutions to support unique industry and business needs by working with a global network of Microsoft and Adobe partners.