Microsoft Dynamics 365

TRANSFORM YOUR BUSINESS WITH THE INTELLIGENT CLOUD

The next generation of business applications. Unleash your organization’s potential by breaking down data silos to connect customers, products, people, and operations. Accelerate business growth by capitalizing on new opportunities, simplifying your company’s digital landscape, improving customer (and employee) experiences, boosting revenue, and cutting costs.

SALES TRANSFORMATION

Smarter Selling

Exceed buyers’ expectations by empowering your sellers with actionable insights during every phase of the sales journey..

Empower Sellers

Help your sellers find and build relationships with the right buyers through better connections, achieve relationship selling with unified processes.

Boost Seller

Combine sales force automation with familiar and cohesive tools to streamline sales execution and support the way sellers work..

EFFORTLESS CUSTOMER SERVICE

Engage with Customers

Deliver effortless experiences on your customers’ terms, through any channel and on any device.

Deliver Fast, Personalized

Make it easy for agents to meet rising customer expectations. Intelligent processes guide agents to the right action every time.

Every Interaction

Continuously improve while reducing the cost to serve using data and intelligence to transform how you provide service.

CONNECTED FIELD SERVICE

Drive Operational Efficiency

Enhance your service experience by proactively detecting, troubleshooting, and resolving issues so a technician is dispatched only when necessary.

Engage Your Customers

Provide customers with self-service portals, proactive updates, and technician tracking to ensure a positive experience at every step.

Make Technicians Effective

Empower technicians with a 360-degree view of your customers and real-time guidance to improve resolution time and earn customer trust.

TALENT MANAGEMENT

Attract

Attract and LinkedIn to find, engage, shortlist, and hire the right people.

Onboard

Onboard empowers you to provide personalized onboarding experiences.

Core HR

Core HR capabilities in a single location that streamline processes.

FINANCE & OPERATIONS

Dynamics AX now Dynamics 365 for Finance and Operations is also available in the cloud, on-premises, or through hybrid deployment options that adjust to changing requirements, comply with regulations, and maximize your existing investments.

Elevate your financial performance

Close books faster, deliver robust reporting, increase profitability with business intelligence, and ensure global compliance..

Run smarter operations & efficiency

Bring your manufacturing to connect and optimize production planning, scheduling, operations, and cost management.

Modern and adaptable platform

Drive innovation with an intelligent app that is easy to tailor, extend, & connect to other apps & services you already use.

RETAIL & POS

Drive unified commerce

Increase revenue, satisfaction, & loyalty by delivering a consistent shopping experience.

Modern store experience

Manage stores efficiently, increase sales, and instantly adapt to the changing needs.

Effectively manage merchandising

Improve ROI & product demand by product information, attributes categories & pricing.

PROJECT SERVICE AUTOMATION

Align sales & marketing

Prioritize leads, automate hand-off, and track progress with shared information and connected processes.

Make smarter decisions

Improve marketing ROI with embedded intelligence and analytics that track marketing performance.

Modern and adaptable platform

Innovate with an app that’s easy to tailor, extend, and connect to other apps and services you already use.

MARKETING TO DIGITALLY

Sell Smarter

Identify high-value customers and optimize your sales and marketing interactions with artificial intelligence (AI). Maximize revenue opportunity with effective targeted campaigns.

Deliver Personalize

Engage audiences across every device and channel with rich, relevant, and personalized content delivered at the right moment and based on unified sales and marketing data.

Tailor your Needs

Customize and adapt solutions to support unique industry and business needs by working with a global network of Microsoft and Adobe partners.

CUSTOMIZATION & SUPPORTS

Process Customization

Business Process Customization and Automation according to customer needs to increase operational efficiencies

Template Customization

Customize reports style according to your requirement which will help to record processes and productivity efficiently

Adjustment with Web Services

Use Web services or middle-ware technology to streamline your resources with data, applications and tie your systems together with multiple integration points into Dynamics.

Integration and Validation of Data

Integration of your existing online storefront, Microsoft Office applications, or other data sources with Microsoft Dynamics by using a series of transactional business objects. Authentication of your existing Data by providing expert Microsoft Data Validation Support

Security and Assurance

Safeguard the accuracy and clarity of external data by processing data over business logic contained in Microsoft Dynamics, ensuring and validating that data meets the processing criteria before being committed to the database.

Training and Support

Providing Microsoft Dynamics Training and Support on expert level which includes: Technical assessment report, On-site services, Data Entry, Application consultation; for example, training on using of new features.