Mostly, business owners want smooth daily operations for their dealings.  As a consumer, you must have a proper system to easily track inventory, finances, field services, customer data, etc. Auspiciously, Microsoft Dynamics 365 Business Central modules have come to resolve your problem. It is a cloud ERP solution that improves businesses’ efficiency by streamlining their operations. Furthermore, BC easily integrates with other Microsoft products, e.g., Office 365 (MS Word, Excel, Outlook, etc.). So, this blog will explore the main Business Central Modules and Their Functions.

What is Microsoft Dynamics 365 Business Central?

Business Central is a complete business management solution designed for small to large businesses. It integrates key functionalities, such as finance, sales, service, and operations, into an integrated platform, enabling companies to streamline processes. Furthermore, with its flexibility feature, Business Central allows consumers to access data and applications remotely, which is necessary for adjusting to the vibrant marketplace setting.

Business Central integrates smoothly with other Microsoft tools to enhance efficiency. Furthermore, it powers automation and AI to boost operations, automate routine tasks, give predictive insights, and help with financial forecasting. It should be noted that Business Central is substantially customizable. Therefore, it can be adapted to meet the needs of any business, promoting long-term growth. Thus, Business Central is an adjustable tool for advanced businesses to boost productivity.

Microsoft Dynamics 365 Business Central: Different Modules

Sales

The sales module of Dynamics 365 Business Central assists companies in running their sales procedures through its capability to classify leads based on their likelihood of creating income. Keep track of customer dealings throughout your sales cycle and get advice on the extreme upsell, cross-sell, and renewal chances. Flexible pricing models and discount structures help boost customer revenue while addressing their specific needs and challenges. With the help of this module, you can also utilize the sales return order management system to switch client returns with credit notes, repairs, or replacements.

With the help of this module, you can also utilize the sales return order management system to switch client returns with credit notes, repairs, or replacements. Key functionalities are as below:

• Sales Order Management System can handle quotes, orders, and returns effectively.
• Customer Relationship Management (CRM) will track customer communications and sales prospects.
• Marketing Campaigns can plan and implement marketing interests.

Thus, these functionalities are proven to be a helping hand for your business operations and success.

Field Service

Field service is a practical and mobile-friendly module. It works like a single interaction channel between workers and customers. High-quality field service benefits customers by handling inventories and preservation schedules. Dynamics 365 helps keep track of support, repair history, and many other things. Therefore, the module also supports predicting and avoiding any trouble your customers may encounter. The key functions is as follows:

• The Field Service Order Management system will handle your business service orders. Service Item Management can effectively track service items.

Human Resources

HR modules aid in recognizing evaluated employees. It also makes sure that they are happy at work.  The Dynamics BC module can improve the employment procedure while boosting personnel management. Therefore, it will assist the expert development of your team members in the company. Microsoft Dynamics Business Central is the supreme option for all types of businesses. It gives the flexibility to scale up your business. Moreover, you may exploit your Microsoft investments with the assistance of a Microsoft partner. Below are the key functions:

• Employee Management systems can easily regulate and maintain team records and track absences.
• The feature of payroll integration provides seamless processing for its consumers.

Customer Service

The MS Dynamics 365 customer service module assists your teams magnificently in supervising customer relationships while solving customer complaints more effectively. Thus, consider it one of the best Business Central modules. The CRM system module’s integration permits your consumer support staff to create cases that call for help from proficient within the business and to report trouble to the assigned team member. Thus, the system will keep all the information about customer problems and your solutions. Key functions are as follows:

Customer Service can optimize business processes, including obtaining, choosing, and shipping.

• The Production Planning system can plan and supervise production orders.
• Assembly Management will easily handle assembly orders and materials bills.

Purchase Management

Businesses may obtain insight into their assets and rationalize their buying procedures to make them simpler and more successful. This is mostly owing to the numerous benefits offered by D365 Business Central. The Dynamics 365 Business Central purchase management module is helpful for effective procurement management. Moreover, this tool may record data for buying, debt, suppliers, etc.

Key functions are:

• The Purchase Order Management system works deeply on purchase orders, invoices, and returns.
• The Inventory Management system can trace inventory levels, movements, and costs.
• The Vendor Management system will maintain seller information and execution.

Sales & Marketing

One of the best modules in Dynamics 365 Business Central that businesses use to align their marketing approach with the demands of their important customers. Thus, it would be beneficial for consumers to acquire valuable information. Furthermore, it automates repetitive processes and decreases the probability of human errors. Therefore, the module offers everything you need to help your marketing employees in their duties. You can also find the customized modules in Dynamics 365 Business Central.

Key Functions are as follows:

• Sales Order Management System can handle quotes, orders, and returns effectively.
• Customer Relationship Management (CRM) will track customer communications and sales prospects.
• Marketing Campaigns can plan and implement marketing interests.

Thus, these functionalities are proven to be a helping hand for your business operations and success.

Conclusion

Evincible Solutions with several years of experience working as your finest Dynamics 365 Business Central Partner. Our proficient consultants are experts in managing complex Microsoft Dynamics 365 Business Central implementations. With a track record of numerous implementation projects, we provide ongoing support, training, and maintenance. Businesses can utilize Business Central to adjust efficiency and growth. So, contact us; our Business Central Consultant is always ready to discover more about BC today and modify how your business functions.